Version 3.0 is a complete rewrite of the application using new object-oriented approach for better reliability, security and robustness. UltraApps team has also included few additional features to make IssueManager even more functional, easy to use and good-looking.

Simple, yet powerful, IssueManager features:

• Secure, multi-level web access via login authentication
• Issue assignment by person, priority and status
• Full text search
• Comprehensive, sortable issue grid with summary by status
• Bookmarks for rapid access to commonly used queries
• Issue history tracking - each response is individually tracked
• Issue file attachment support
• Single click export of selected records to MS Excel
• Color-coded priorities with custom color setup
• Fully customizable look and feel via HTML templates and Cascading Style Sheets
• Full compatibility with all web browsers
• Support for various databases, including SQL Server 2005, MS Access and MySQL
• Source code in ASP, ASP.NET 2.0 and PHP

New in version 3.0:

• Built using CodeCharge Studio 3 generating object-oriented, more secure and robust source code
• Support for multiple language translations including different date formats
• Multiple visual styles (skins) switchable live
• New installer checking server setup and guiding through configuration
• Improvements in forms layout and navigation
• Improved email handling and configuration
• ASP.NET 2.0 support
• PHP support
• ASP version does not require third-party components for file upload

Which version should I choose?

• if your server/ISP runs on Linux, choose PHP + MySQL version
• if your server/ISP runs on Windows choose the following:
• ASP.NET 2.0 + SQL Server 2005 version if you need maximum scalability
• ASP.NET 2.0 + Access version if you need maximum scalability but don't have SQL Server 2005
• ASP + Access version if you need quick setup and good reliability